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  • Pipedrive

Manage your Personas straight from the chat.


Manage your Personas straight from the chat.
Key info
  • The integration is free to use
  • 814 teams are using it
  • CRM
  • setup instructions on how to properly configure this app with your LiveChat account.

    Contact vendor to get help and support. You can also suggest improvements or request new features in the upcoming versions of Pipedrive.

    Key Features

    Native integration

    With LiveChat for Pipedrive we went all in, building the integration that seamlessly blends into your LiveChat application. Now you can manage all of the integration's features right at your fingertips.

    Manage Persons while chatting

    The integrations allows you to add new contacts to Pipedrive from ongoing or archived chats. There's no need to switch between the apps, so you can easily save some additional time and dedicate it to your customers. And what's a better way to increase your conversion rates than doing just that?

    See information about recurring customers

    If a customer chatting with you is already in your Pipedrive, you can view his details straight from the chat, without leaving the LiveChat app.

    Add chat transcripts to Personas

    You can add a chat transcript to your Person, straight from concurrent or archived chats with a few simple clicks.

    Add chat transcripts to Deals

    You can add a chat transcript to your Deals, straight from concurrent or archived chats with just a simple click.


    Turn leads into deals more efficiently

    Capture leads on a big scale and strengthens relationships through live chats.

    Differentiate yourself from the competition

    Competitive advantage can be obtained by managing your products more efficiently and having good relationships with customers. With LiveChat, you can communicate with your customers in a channel they prefer while providing a superior customer experience.

    Personalize communication and better nurture your leads

    Relevant CRM information such as a company name, the last order and a phone number is displayed directly in the chat window so that you can offer more personalized, informed service from the start.

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