Developers
  • Apps
  • WordPress

Chat with website visitors and increase customer satisfaction.
WordPress

WordPress

Chat with website visitors and increase customer satisfaction.
Key info
  • The integration is free to use
  • < 50 teams are using it
  • CMS
  • setup instructions on how to properly configure this app with your LiveChat account.

    Contact vendor to get help and support. You can also suggest improvements or request new features in the upcoming versions of WordPress.

    Key Features

    Eye-catchers

    With our modern chat window and neatly looking eye-catchers and chat buttons, you will not only grab your customers' attention but also enrich the visual side of your store. Add LiveChat to your website and kill two birds with one stone.

    Native integration

    To make sure that LiveChat will work with your WordPress perfectly, we created a dedicated plugin – always ready and waiting to deliver one of the easiest integrations in our Marketplace. And to make things even smoother, we are throwing a step-by-step tutorial. Because we like to make your life easier.

    Ticketing system

    LiveChat for WordPress not only adds a chat to your website but also provides you with a free of any additional charges ticketing system – because we know that your customers like to be covered 24/7!

    Chat surveys

    Gather feedback in chat surveys and find out what is going through your clients' heads. Ask specific questions or introduce your rating system. Thanks to LiveChat, you can have a viable insight into customers’ needs and can tailor your efforts to deliver personalized service.

    Proactive greetings

    LiveChat can detect when visitors take certain actions on your website and issue chat invitations based on these actions. For example, you can send a personalized invitation to a visitor who has seen several of your help pages or contact a person who visited you for the first time.

    Benefits

    Provide a quick means of customer support

    Customers want a fast response time to their queries and problems. With LiveChat, you can offer real-time help, ensuring more sales and customer satisfaction in the process.

    Live chat can increase your conversion rate by 29%

    All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.

    Create repeat customers through live chat

    With LiveChat, you can have a direct contact with a customer that allows you to maintain and improve loyalty to your brand.

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