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Press Office

We help people and businesses communicate better and fully express themselves.

Since 2002, we have been transforming the way customers contact brands online. Our team spends an enormous amount of time exploring the potential of online communication to deliver the technology that shortens the distance in human/business interactions.

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About

LiveChat's portfolio illustration LiveChat's portfolio illustration

Our portfolio consists of solutions for business communication management, customer service, and lead generation. It includes ChatBot, HelpDesk, and KnowledgeBase. All of the products offer a secure environment for companies of every size and in every industry. Currently, we have more than 30k business customers worldwide. They can connect with each other and also with the company’s experts and developers in the Community.

Having a wide range of users, every day we face very specific customer needs. That’s why, we’ve gone beyond basic products and created an ecosystem that opens them up for partners and creators. With the Developer Program and the Partner Program, we’ve created a cohort of innovators that helps us to drive businesses forward. Soon, we’ll introduce Accounts to let users manage all our solutions in one place.

If you want to know more about our strategy, culture, and values, read The LiveChat Living Constitution.

In the Media

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Aug 20, 2020

How LiveChat Helps Businesses More Effectively Engage with Customers Online Through Automated and Customizable Chat Software

As LiveChat looks toward the future, it isn’t just thinking about adding to its portfolio. The company is also considering the role that text communications play in challenging or reinforcing biases.

ChatBot logo

May 28, 2020

UC San Diego develops eCOVID remote patient monitoring app

The COVID-19 pandemic is spurring the move to virtual care, with companies like LiveChat and Infermedica partnering on a free chatbot for COVID-19 risk assessment, and health systems like Yale New Haven Health deploying remote monitoring for ventilator patients.

ChatBot logo

May 27, 2020

Study identifies at least 34 European medtech COVID-19 projects from startups

A study found at least 34 ongoing COVID-19 projects from European medtech startups aimed at supporting healthcare professionals.

The analysis was carried out by Oxford University data visualisation spin-out Zegami through Google searches and talking to people in the industry.

ChatBot logo

May 22, 2020

Two Technology Companies Debut Free Chatbot To Assess COVID-19 Risk

A chatbot technology, introduced as a joint effort of two technology, Infermedica and LiveChat Software, offered free, is poised to be advantageous in the current situation. The chatbot technology helps to identify symptoms of coronavirus, and provides advice to people who seek medical assistance. Hospitals can integrate the technology into their systems free of charge, and consumers can access the technology via a website.

Media Kit

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LiveChat Software offers software solutions to manage business communications, generate leads, and sell online. It allows companies to stay in touch with their customers anytime and anywhere, just like they want to. The product suite consists of LiveChat, ChatBot, HelpDesk, and KnowledgeBase.

The products serve more than 30,000 businesses from 150 countries. The company’s customer portfolio starts with small, private companies and goes up to Fortune 500 enterprises, including PayPal, IKEA, Allstate, CapitalOne.

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  • 30,000+ Customers of LiveChat

  • 150+ Countries

  • 25+ Companies from the “Fortune 500 List”

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Media Inquiries

Patrycja Bilinska, PR Manager at LiveChat

Patrycja Bilinska

PR Manager

p.bilinska@jzhxrz.com

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